Shipping Information

• Shipping Methods:
  • Standard Shipping - 40.00 INR
  • Express Shipping - 60.00 INR
• Delivery Times:
  • Standard Shipping: 3-7 business days
  • Express Shipping: 2-3 business days
• Free Shipping:

  Free standard shipping on orders over 60.00 INR

• Shipping Restrictions:

  Currently, we only ship within the India.

Return Policy

1. Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 14 days of delivery for a full refund or exchange.

2. How to Initiate a Return

To initiate a return, please contact our customer support team at yogkarthealthcare@rediffmail.com . Provide your order number and the reason for the return. Our team will guide you through the return process.

3. Return Eligibility Criteria

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

4. Return Shipping

Customers are responsible for the cost of return shipping. Please package the item securely to ensure that it is not damaged during transit. We recommend using a trackable shipping service.

5. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days] days.

6. Contact Us

If you have any questions about our return policy, please contact us at [customer support email or phone number].

Refund Policy

This Refund Policy applies to the purchases made on our website. By making a purchase, you agree to the terms outlined below.

1. Eligibility for Refund

We offer refunds on products that meet the following conditions:

• The product is defective or damaged upon receipt.
• The wrong item was sent.
• The product is unused and in its original packaging.

2. Refund Process

If you are eligible for a refund, please follow these steps:

1. Contact our customer support within 1 days of receiving the product.
2. Provide your order number, a description of the issue, and any relevant photos.
3. Our support team will review your request and provide instructions for the return or exchange process.
4. Once we receive the returned item, we will inspect it and process the refund if the return is approved.

3. Non-Refundable Items

Some items are non-refundable, including:

• Downloadable digital products.
• Gift cards.
• Products marked as "final sale" or "non-returnable".

4. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at yogkarthealthcare@rediffmail.com.

Order Cancellation

1. You can cancel your order within 24 hours of placing it without any cancellation charges.
2. If you cancel your order after 24 hours but before the shipment, a cancellation fee of 10% will be charged.
3. If the shipment has been dispatched, you can return the product within 7 days of receiving it, but a restocking fee of 20% will be charged.
4. No cancellations are allowed after 7 days of receiving the product.
5. In case of damaged or defective products, please contact customer support for assistance.
6. All refunds will be processed within 7-10 business days after the cancellation request is approved.
7. Refunds will be issued to the original payment method used during the purchase.
8. For any further queries or assistance, please reach out to our customer support team.
9. The cancellation policy is subject to change without prior notice.
10. This cancellation policy applies to all orders placed on our website.